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Sales Process

Scaling human-centric closing through autonomous GenAI orchestration, with a clear shift from ViSE-led conversion to builder-led fulfillment.

Intelligence Layer (ViSE)
Fulfillment Layer (Builder)
Transition to Builder
1

Discovery

Customers discover the project through digital surfaces, explore inventory, and build initial intent.

2

Qualification Call

Verified leads are qualified, matched to the right opportunity, and guided into the next engagement step.

3

VC & Evaluation

Video consultation drives product understanding, objection handling, and customer evaluation before commitment.

4

Customer Onboarding

Customer commits to the selected unit, completes token and KYC initiation, and moves into builder-led onboarding.

5

Commercials

Commercial closure advances through agreement, payment milestones, and coordinated follow-through toward conversion.

6

Possession

Registration, readiness communication, and final possession complete the customer journey on-ground.

Agentic AI Orchestration Layer
Discovery Intelligence
  • Summarize cross-visit behavior and content intent.
  • Analyze visit history for predictive project fit.
Engagement Automation
  • Autonomous voice calling for lead validation.
  • Auto-dispositioning and CRM enrichment.
  • Trigger SMS and WhatsApp journeys based on intent scoring.
Enriched Consultations
  • Real-time transcript analysis for closers.
  • Sentiment-based highlights and session summaries.
  • Automated VC reminders and follow-up nudges.
Simplified Onboarding
  • Autonomous support during onboarding.
  • AI-led document collection and KYC orchestration.
  • Real-time FAQ resolution across assisted channels.
Revenue Prediction
  • Predictive payment reminder loops.
  • Automated statement and receipt workflows.
  • Intelligent confirmation for payment success.
Customer Care
  • Registration appointment auto-scheduling.
  • Possession briefing calls and handover readiness.
  • Loyalty orchestration and referral activation.